AtlasSim

WORLD STORE LIMITED
Company Registration Number: 13767315
Registered Office: 35 Firs Avenue, London, N11 3NE, England
Trade Name: AtlasSim
Last Updated: June 26, 2026

This Refund Policy applies to digital eSIM products sold by AtlasSim (WORLD STORE LIMITED).

2. General Refund Policy and 14-Day Cooling-Off Right

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers residing in the UK and EU generally have a right to cancel their digital purchase within a 14-day “cooling-off” period without giving any reason.

However, pursuant to Regulation 28(1)(b) of the Regulations, this 14-day right of withdrawal does not apply to the supply of digital content (including eSIM data profiles and digital telecom services) once the download, streaming, or activation process has begun.

At the point of checkout, you will be presented with a prepurchase consent mechanism. By checking the designated box, you provide your explicit consent to immediate performance (the instant delivery of the digital eSIM) and acknowledge that you lose your 14-day right of withdrawal as soon as delivery commences. If you choose not to provide this consent, delivery will be deferred for 14 days, during which you may exercise your right to cancel. Once delivery has commenced with your prior express consent, all sales are final, and we do not offer refunds, exchanges, or cancellations except in specific cases of technical defect outlined below.

3. Delivery Failures

3.3

If you do not receive your eSIM activation code or QR code within twenty-four (24) hours of purchase due to an internal system error on our part, you may request a manual resend or a full refund. See our Delivery and Fulfillment Policy.

6. Payment Reversals and Chargebacks

A chargeback is a formal dispute initiated by a cardholder directly through their credit or debit card issuing bank to reverse an unauthorized or disputed payment. From the cardholder’s perspective, this serves as a protection mechanism. However, if you experience a billing error or technical issue with our Services, we strongly encourage you to contact our customer support team first to seek a direct resolution. If you initiate a chargeback or payment dispute with your bank without first contacting us, we reserve the right to suspend or terminate your account and immediately deactivate any active eSIM profiles associated with your account.

WORLD STORE LIMITED
Company Registration Number: 13767315
Registered Office: 35 Firs Avenue, London, N11 3NE, England
Trade Name: AtlasSim
Last Updated: June 26, 2026

This Refund Policy applies to digital eSIM products sold by AtlasSim (WORLD STORE LIMITED).

2. General Refund Policy and 14-Day Cooling-Off Right

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers residing in the UK and EU generally have a right to cancel their digital purchase within a 14-day “cooling-off” period without giving any reason.

However, pursuant to Regulation 28(1)(b) of the Regulations, this 14-day right of withdrawal does not apply to the supply of digital content (including eSIM data profiles and digital telecom services) once the download, streaming, or activation process has begun.

At the point of checkout, you will be presented with a prepurchase consent mechanism. By checking the designated box, you provide your explicit consent to immediate performance (the instant delivery of the digital eSIM) and acknowledge that you lose your 14-day right of withdrawal as soon as delivery commences. If you choose not to provide this consent, delivery will be deferred for 14 days, during which you may exercise your right to cancel. Once delivery has commenced with your prior express consent, all sales are final, and we do not offer refunds, exchanges, or cancellations except in specific cases of technical defect outlined below.

3. Delivery Failures

3.3

If you do not receive your eSIM activation code or QR code within twenty-four (24) hours of purchase due to an internal system error on our part, you may request a manual resend or a full refund. See our Delivery and Fulfillment Policy.

6. Payment Reversals and Chargebacks

A chargeback is a formal dispute initiated by a cardholder directly through their credit or debit card issuing bank to reverse an unauthorized or disputed payment. From the cardholder’s perspective, this serves as a protection mechanism. However, if you experience a billing error or technical issue with our Services, we strongly encourage you to contact our customer support team first to seek a direct resolution. If you initiate a chargeback or payment dispute with your bank without first contacting us, we reserve the right to suspend or terminate your account and immediately deactivate any active eSIM profiles associated with your account.

WORLD STORE LIMITED
Company Registration Number: 13767315
Registered Office: 35 Firs Avenue, London, N11 3NE, England
Trade Name: AtlasSim
Last Updated: June 26, 2026

This Refund Policy applies to digital eSIM products sold by AtlasSim (WORLD STORE LIMITED).

2. General Refund Policy and 14-Day Cooling-Off Right

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers residing in the UK and EU generally have a right to cancel their digital purchase within a 14-day “cooling-off” period without giving any reason.

However, pursuant to Regulation 28(1)(b) of the Regulations, this 14-day right of withdrawal does not apply to the supply of digital content (including eSIM data profiles and digital telecom services) once the download, streaming, or activation process has begun.

At the point of checkout, you will be presented with a prepurchase consent mechanism. By checking the designated box, you provide your explicit consent to immediate performance (the instant delivery of the digital eSIM) and acknowledge that you lose your 14-day right of withdrawal as soon as delivery commences. If you choose not to provide this consent, delivery will be deferred for 14 days, during which you may exercise your right to cancel. Once delivery has commenced with your prior express consent, all sales are final, and we do not offer refunds, exchanges, or cancellations except in specific cases of technical defect outlined below.

3. Delivery Failures

3.3

If you do not receive your eSIM activation code or QR code within twenty-four (24) hours of purchase due to an internal system error on our part, you may request a manual resend or a full refund. See our Delivery and Fulfillment Policy.

6. Payment Reversals and Chargebacks

A chargeback is a formal dispute initiated by a cardholder directly through their credit or debit card issuing bank to reverse an unauthorized or disputed payment. From the cardholder’s perspective, this serves as a protection mechanism. However, if you experience a billing error or technical issue with our Services, we strongly encourage you to contact our customer support team first to seek a direct resolution. If you initiate a chargeback or payment dispute with your bank without first contacting us, we reserve the right to suspend or terminate your account and immediately deactivate any active eSIM profiles associated with your account.

WORLD STORE LIMITED
Company Registration Number: 13767315
Registered Office: 35 Firs Avenue, London, N11 3NE, England
Trade Name: AtlasSim
Last Updated: June 26, 2026

This Refund Policy applies to digital eSIM products sold by AtlasSim (WORLD STORE LIMITED).

2. General Refund Policy and 14-Day Cooling-Off Right

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers residing in the UK and EU generally have a right to cancel their digital purchase within a 14-day “cooling-off” period without giving any reason.

However, pursuant to Regulation 28(1)(b) of the Regulations, this 14-day right of withdrawal does not apply to the supply of digital content (including eSIM data profiles and digital telecom services) once the download, streaming, or activation process has begun.

At the point of checkout, you will be presented with a prepurchase consent mechanism. By checking the designated box, you provide your explicit consent to immediate performance (the instant delivery of the digital eSIM) and acknowledge that you lose your 14-day right of withdrawal as soon as delivery commences. If you choose not to provide this consent, delivery will be deferred for 14 days, during which you may exercise your right to cancel. Once delivery has commenced with your prior express consent, all sales are final, and we do not offer refunds, exchanges, or cancellations except in specific cases of technical defect outlined below.

3. Delivery Failures

3.3

If you do not receive your eSIM activation code or QR code within twenty-four (24) hours of purchase due to an internal system error on our part, you may request a manual resend or a full refund. See our Delivery and Fulfillment Policy.

6. Payment Reversals and Chargebacks

A chargeback is a formal dispute initiated by a cardholder directly through their credit or debit card issuing bank to reverse an unauthorized or disputed payment. From the cardholder’s perspective, this serves as a protection mechanism. However, if you experience a billing error or technical issue with our Services, we strongly encourage you to contact our customer support team first to seek a direct resolution. If you initiate a chargeback or payment dispute with your bank without first contacting us, we reserve the right to suspend or terminate your account and immediately deactivate any active eSIM profiles associated with your account.